Sign In Help

Below are the top FAQs for signing into your account.

Note. Customer service does not have access to reset your password.

• Forgot Online Username or Password
• Did Not Receive Verification Code by Text or Email
• Need A Verification Code or No Longer Have Access to Email Account
• How is a Verification Code Used?
• Can I Skip the Verification Code Step?
• Change My Password in My Account
• Receive Verification Codes Via Text Message
• Signing In From A New Location
• Account Locked or Invalid Attempts After Updating Password
• Keeping Your TaxAct Account and Information Secure
• Change My Username